Check before contacting us
- Have the booking reference ready
- Give the date and pickup time
- State whether outbound and return are affected
- Ask about conditions and confirmation
A practical example
You have two journeys booked on one day but only need to cancel the first. Identify the correct leg explicitly.
What needs confirmation
Keep the cancellation response. This template promises neither particular fees nor free cancellation.
PREPARE YOUR JOURNEY
Your journey note
Enter details and tick what you have checked. The note stays in your browser and is not sent to us. Then book separately with STN Taxi or by phone.